Oahu Junk Removal Service
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West Oahu Aggregate

Updated 2026-07-19 · 1,261 reviewed · 56 listed · Scored from 51 Google reviews · How we rank ›

1.8(51) 47 composite score See reviews on Google ✓ Google-verified
Commercial Junk RemovalConstruction Debris RemovalResidential Junk RemovalSame-Day / Emergency Removal
West Oahu Aggregate
Services
Commercial Junk Removal, Construction Debris Removal, Residential Junk Removal
Reviews
51

What recent reviews say

One five-star review in the past two years stands against a wall of one-star complaints. Customers report missed pickups weeks on end, debris scattered across properties, unresponsive dispatch, and staff who refuse to troubleshoot. Multiple commercial clients across Honolulu (Kalihi, Makiki, Waikiki, Salt Lake) have canceled or pushed their HOAs to drop the service.

Praised for
  • holiday service delivery
  • long business history
Watch-outs
  • chronic missed pickups
  • poor customer service responsiveness
  • debris left behind
  • unsafe or rude driver behavior
  • no accountability for failures
no-showleft-debris-behindslow-responsedamaged-property
Think twice if: Customers relying on scheduled pickups should choose another service. No-shows are routine.

Strengths

  • operating since 1992
  • wide range of bin and compactor options

Worth knowing

  • Roxanne (customer service representative) cited as unprofessional
  • Don (sales) named as unresponsive
  • Dispatch hangs up on customers or puts them on extended hold
  • Repeated pattern of missed weekly pickups across multiple neighborhoods
  • One customer spent $700 for emergency junk removal after three months of non-service
  • Driver shortages blamed repeatedly as explanation for missed service

What reviews say by service

Commercial Junk Removal
Multiple commercial clients report chronic missed pickups and billing for unrendered service.
Residential Junk Removal
HOA and residential customers cite weeks-long gaps in service and debris left in yards.
Same-Day / Emergency Removal
Not evidenced; customer sought emergency service elsewhere when WOA failed.
Construction Debris Removal
Limited evidence; one customer mentioned emergency water-leak construction but was refused service adjustment.

How it compares

  • Rated 1.8 against a 4.49 average across the 39 commercial junk removal businesses listed here.
  • Has more Google reviews than 58% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 0
Review volume 75
Review recency 83
Review sentiment 27
Profile completeness 100
Verification 30

Rating breakdown

5
9
4
1
3
0
2
1
1
40

Common questions

Do they service Waikiki and residential condos?
Yes, their website lists Honolulu and Oahu service areas. Multiple condo buildings appear in reviews, though pickup reliability is disputed across all neighborhoods.
What should I do if they miss a scheduled pickup?
Reviews show customers calling dispatch repeatedly with little success. One customer had to hire a separate junk removal company and spent $700 after three months of missed service.
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Last updated 2026-07-19