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SERVPRO of East Honolulu

Updated 2026-07-19 · 1,261 reviewed · 56 listed · Scored from 69 Google reviews · How we rank ›

4.9(69) 84 composite score See reviews on Google ✓ Google-verified
Commercial Junk RemovalConstruction Debris RemovalFurniture & Appliance RemovalResidential Junk RemovalSame-Day / Emergency Removal
SERVPRO of East Honolulu
Services
Commercial Junk Removal, Construction Debris Removal, Furniture & Appliance Removal
Reviews
69

What recent reviews say

Lorenzo, Warren, and the crew earned praise across emergency water mitigation, carpet and equipment cleaning, and property restoration work. Fast response times, clear communication about next steps, and genuine attention to anxious homeowners stand out. One driver was observed distracted while driving on a highway.

Praised for
  • responsive emergency dispatch
  • knowledgeable and friendly staff
  • thorough water damage mitigation
  • professional appearance and communication
Watch-outs
  • driver distraction and unsafe road behavior
punctualresponsive-communicationfriendly-staffprofessional-appearancesame-day-availabilitycareful-with-propertyhardworking-crew
Best for: homeowners facing water damage, flooding, or fire damage who need same-day response and insurance guidance
Think twice if: driver safety on highways is a concern based on one observed incident

Strengths

  • rapid emergency response
  • named technicians (Lorenzo, Warren) praised for competence and care
  • handles complex insurance navigation
  • IICRC and multi-discipline certifications

Worth knowing

  • Lorenzo handles emergency mitigation and insurance coordination; praised for responsiveness during pipe bursts and flood damage
  • Warren manages commercial accounts (school equipment cleaning, field maintenance programs) and is noted for follow-up
  • Crew arrived immediately for emergency water extraction and performed multi-day restoration
  • Staff conduct CE classes on mold and water damage at their Waipahu office

What reviews say by service

Residential Junk Removal
Flood cleanup and water mitigation handled quickly; homeowners praise attention during stressful repairs
Same-Day / Emergency Removal
Rapid dispatch for emergency water extraction and car interior flood cleanup widely praised
Construction Debris Removal
Limited direct review evidence; website claims general construction services
Commercial Junk Removal
Regular account work cleaning sports equipment (shoulder pads, helmets) for schools with strong repeat satisfaction
Furniture & Appliance Removal
Car interior restoration from water damage handled with care and skill

How it compares

  • Rated 4.9 against a 4.49 average across the 39 commercial junk removal businesses listed here.
  • Has more Google reviews than 65% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 86
Review volume 80
Review recency 97
Review sentiment 73
Profile completeness 100
Verification 30

Rating breakdown

5
66
4
1
3
0
2
0
1
2

Common questions

Can you respond to a water emergency outside business hours?
Yes, they are open 7 days a week and reviewers report same-day arrival for emergency pipe bursts and flooding.
Do you handle insurance paperwork?
Yes, Lorenzo helps clients navigate the insurance process during water mitigation and repair coordination.
Which areas of Honolulu do you serve?
Honolulu, Waikiki, Waipahu, and surrounding areas. The business is located in Waikiki.
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Last updated 2026-07-19