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SERVPRO of Central Honolulu, Kapolei

Updated 2026-08-19 · 2,225 reviewed · 47 listed · Scored from 299 Google reviews · How we rank ›

4.9(299) 93 composite score See reviews on Google ✓ Google-verified
Construction Debris RemovalResidential Junk RemovalSame-Day / Emergency RemovalCommercial Junk Removal
SERVPRO of Central Honolulu, Kapolei
Services
Construction Debris Removal, Residential Junk Removal, Same-Day / Emergency Removal
Reviews
299

What recent reviews say

Across 20 recent jobs, SERVPRO of Central Honolulu consistently deployed named technicians (Raj, Allan, Chance, Jamal, Philip) who arrived quickly, explained damage and next steps clearly, and worked efficiently around homeowner property. Crews handled water mitigation after appliance failures, mold containment, floor demo, and furniture moves with care; multiple reviews praised no debris left behind and careful handling of belongings.

The 4.9 rating across 299 reviews reflects this pattern: staff answered questions throughout jobs, moved methodically through affected areas, and left sites clean. Homeowners appreciated both the speed of response and the transparency about repairs needed. No complaints surfaced in recent reviews.

Praised for
  • responsive technicians by name
  • thorough damage assessment and explanation
  • efficient crew work
  • clean sites, no debris left behind
  • professional and courteous staff
punctualtransparent-quotesefficient-crewcareful-with-propertyfriendly-staffresponsive-communicationprofessional-appearancehardworking-crew
Best for: homeowners facing water damage, mold, or fire emergencies who need rapid professional mitigation and clear communication

Strengths

  • Named technicians respond same-day or next-day to emergencies
  • Thorough damage assessment and transparent repair estimates
  • Crews leave sites clean with no debris
  • Licensed General Contractor (BC36113) with multiple certifications

Worth knowing

  • Technicians named in reviews include Raj, Allan, Chance, Jamal, Philip, Pharo, Juan, Seni, Seki, Ray, Rocky, John
  • Water mitigation after appliance floods (washers) is a frequent service
  • Staff photograph damage, test walls and floors, set up extraction fans and drying equipment
  • General Contractor License BC36113 and multiple certifications (WRT, ASD, CDS, HST, AMRT, FST, CCT) per their website

What reviews say by service

Same-Day / Emergency Removal
Technicians Raj and Allan arrived quickly after water emergencies, assessed damage thoroughly, and set up mitigation equipment; reviewers praised prompt response
Construction Debris Removal
Teams including Jamal, Chance, and Philip performed floor and baseboard demolition efficiently while protecting homeowner belongings; no debris left behind
Residential Junk Removal
Demo work and cleanup handled carefully with attention to protecting surrounding property and leaving sites clean
Commercial Junk Removal
No specific commercial debris removal mentioned in recent reviews; water mitigation and restoration are the primary service evidence

How it compares

  • Rated 4.9 against a 4.55 average across the 29 construction debris removal businesses listed here.
  • Has more Google reviews than 85% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 92
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
288
4
6
3
1
2
1
1
3

Common questions

How fast can SERVPRO respond if my apartment floods?
Recent reviews show technicians like Raj and Allan arriving same-day or next-day to assess water damage, extract water, set up fans, and explain the mitigation process. The business lists 7-day availability.
Will the crew clean up after demolition work?
Multiple reviews praised that crews left sites clean with no debris behind after floor, baseboard, and other demolition work. One reviewer specifically noted they appreciated this attention to detail.
What areas do they serve?
Their website lists service areas including Honolulu, Kapolei, Makiki, Kakaako, Ala Moana, Nuuanu Pali, Makiki Heights, and Pauoa.
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Last updated 2026-08-19