HE
24 low data
HI End Services
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Same-Day / Emergency RemovalEstate & Hoarding Cleanouts
Bio-X Hawaii
Estate & Hoarding CleanoutsResidential Junk Removal
- Services
- Estate & Hoarding Cleanouts, Residential Junk Removal
- Reviews
- 9
What recent reviews say
Mark Abe and his team respond urgently to hoarding and biohazard situations with genuine compassion, often transforming spaces in hours. They stand apart for honesty: one reviewer reported being quoted roughly half what competitors charged and not being billed for a site visit when no significant cleaning was needed. A single complaint noted ghosting after an initial call six months prior.
Praised for
- Mark Abe's empathy and personal care
- fast turnaround and urgent availability
- transparent pricing and integrity
- crew coordination and thoroughness
- willingness to handle complex situations
Watch-outs
- lack of follow-up after initial contact
punctualfair-pricingtransparent-quotesefficient-crewfriendly-staffresponsive-communicationsame-day-availabilityhardworking-crew
Best for: families dealing with death cleanup or severe hoarding, especially those with multiple complications.
Think twice if: If initial contact goes unanswered, expect possible delays before follow-up.
Strengths
- Founder Mark Abe takes personal responsibility for complex cases
- transparent pricing and honest site assessments
- handles situations others refuse (hoarding plus pest infestations)
Worth knowing
- Mark Abe leads the business and makes site visits personally
- crew coordinates bed bug treatment alongside clutter removal in phased work
- staff take photos and document valuables during cleanup
- one reviewer noted being quoted roughly half the price of a competing biohazard firm
- no-charge site evaluations when cleanup not required
What reviews say by service
- Estate & Hoarding Cleanouts
- Praised for empathy, urgency, and willingness to solve multi-layered problems (hoarding plus pest treatment).
- Residential Junk Removal
- Handles clutter as part of broader biohazard cleanup; speed and thoroughness noted.
How it compares
- Rated 4.6 against a 4.65 average across the 10 estate & hoarding cleanouts businesses listed here.
- Has more Google reviews than 33% of the businesses in this directory.
How we scored this
Our Rubric Star rating 68
Review volume 43
Review recency 84
Review sentiment 75
Profile completeness 100
Verification 30
Rating breakdown
5
8
4
0
3
0
2
0
1
1
Common questions
- Can Mark's team handle a hoarding situation that also needs pest control?
- Yes. One reviewer described a case where the team coordinated with a pest control person, clearing clutter in phases between bed bug treatments.
- Do you charge for a site visit if cleanup isn't needed?
- One reviewer reported being assessed for free and not billed when no significant cleaning was required.
- How fast can they respond to urgent situations?
- Reviewers report same-day or next-day availability for urgent requests.
Similar junk removal services nearby
92
Kana'i's Junk Removal
5.0(1144)✓ Google-verifiedPublishes prices
Staff consistently arrive on time with accurate quotes and fair pricing. Named crew members including Xavier, Moku, AJ, Frank, and Hunter deliver fast work while respecting homes and properties. Same-day service and detailed cleanup set the business apart. One review flagged unprofessional conduct and overcharging, a rare outlier among 1144 five-star ratings.
Commercial Junk RemovalEstate & Hoarding CleanoutsEco-Friendly Disposal & Donation
81
Oahu Used Auto Parts and Recycling LLC
4.9(32)✓ Google-verifiedPublishes prices
Reviewers consistently praise Chaz, Bray, and the team for same-day pickup, friendly communication, and straightforward transactions. One customer reported receiving $40 less than the quoted price on pickup day with an unsatisfying explanation about parking location, a caveat worth noting before committing.
Junk Hauling & Scrap Metal PickupResidential Junk Removal